Returns & Exchanges
At Levi's India, we want you to be completely satisfied with your purchase, offering a seamless return process within 15 days of delivery for all unworn and tagged items. We ensure a hassle-free experience to help you find your perfect fit and style without any worries.
Return Process
- 1.Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return and provide a reason for the request.
- 2.Pack the Items
Place the original product in its packaging with all brand tags, invoices, and labels intact to ensure a smooth quality check during pickup.
- 3.Handover to Courier
Our logistics partner will arrive at your doorstep within 2-3 business days to collect the package and provide you with a return acknowledgement slip.
- 4.Receive Refund
Once the returned product passes our quality inspection at the warehouse, your refund will be processed to the original payment method within 7-10 working days.